To Our Valued New Zealand Customers...
Jaycar Electronics Group is aware of intermittent issues with calls from our New Zealand customers to our Head Office in Australia. These problems are out of our control and we apologise for any inconvenience caused. Jaycar IT are working to get the problem resolved with the highest priority. If you have experienced any issues calling 0800 452 922, please call the following numbers (during business hours):
+61 456 872 703 or +61 477 171 058.
Thanks in advance.
Where can I get a Jaycar gift card?
A Jaycar gift card can be purchased from any company owned Jaycar store. Gift cards in store can be purchased at values from $20 to $500 in increments of $10. Cards can't be exchanged for cash. Cards can't be used to buy another gift card. A trade card can't be used to receive a discount on a gift card. Gift cards are only valid in company owned Jaycar stores. Purchasing gift cards online can be added to cart in pre-set values only. Gift Cards Cannot be purchased via Click & Collect.
Validity and expiry of gift cards
The value on the gift card is valid for 36 months from the date of purchase. After this period the balance on the card may be wiped and the card can no longer be used.
Check your balance online
You can check your balance of your Gift Cards from My Account here.
Re-issue of faulty or damaged cards
Treat your gift card like cash, if it is lost or damaged it can't be refunded. If it is proven that a manufacturing defect prevents the card from being used, a refund or replacement will be made available. A 7-day return policy applies for gift cards proven to be defective due to manufacturing, 14-days for online purchases.
Gift cards with no value
When the gift card's value has been spent, please cut your gift card in half diagonally. Your gift card cannot be reused.
Items costing more or less than the value of the gift cardIN STORE: Items costing less than the value of the gift card will subtract the amount from the gift card. The resulting balance will remain. If the purchase is greater than the value of the gift card, the entire balance of the gift card will be subtracted and the customer will be asked to provide another form of payment to make up the difference such as cash, credit card, debit card etc.
Alterations to gift card program
Jaycar reserves the right to make changes to the operation of the gift card program.