Web chat now available
Need help? Got a question?
Web chat with an actual team member and we'll do our best to help you out.
Simply hit the green icon in the bottom right of your screen, enter your name, select what type of question you have and you'll be connected to one of our team members.
Web chat is available Monday to Friday from 10:30am to 6:30pm NZST.
Outside of these hours please contact us using the information below or submit an enquiry using the form on this page.
Need some assistance? Please complete the form here, and our customer service team will reply to you as soon as possible.
Customer service hours:
Monday - Friday: 8:30am - 5:30pm NZST
Saturday: 10:30am - 5:00pm NZST
To find your local Jaycar store please visit the store finder page.
Please visit our help page to view FAQs on shipping, online ordering, returns and more.